Online therapy · Anywhere in Indiana
Online Therapy Anywhere in Indiana
Fort Wayne, Evansville, South Bend, Bloomington, Lafayette, or the far side of Carmel in a snowstorm.
Same therapists as our Broad Ripple office, same 55 minutes, and you can switch between the office and video as life requires.
- In person in Broad Ripple
- Online in Indiana
- Online in Florida
Teens ages 15 and up can see Jenny online. Here’s how teen therapy works.
The short version
All three of us see Indiana clients by video.
Jenny Staats, LMSW (ADHD, anxiety, depression, grief, EMDR and EMDR intensives, teens and young adults). Christie Jansing, LCSW (trauma, anxiety, depression, parenting, family, midlife). Jill Frame, LMFT, CST (couples, sex therapy, affair recovery, discernment, intensives, trauma and EMDR, grief, anxiety, depression).
You need to be physically in Indiana during the session, in a private spot, with a decent connection. Live in Indianapolis and just can’t face the drive some weeks? Mix it. Office one week, video the next. Nobody has to choose a lane.
Live video, not an app
A real appointment with a therapist you chose, the same one every week. No messaging queue, no reassignments, no subscription.
Three therapists, by specialty
Jenny for ADHD, anxiety, EMDR and teens. Christie for trauma, depression and family. Jill for couples, sex therapy and affair recovery.
Private on both ends
HIPAA-compliant video, a closed office door, no one else in the room. Nothing is recorded or transcribed without asking you first.
Anywhere in Indiana, or the office
Video from anywhere in the state, or Broad Ripple (directions) when you want a room. Mix the two freely.
The question under the question
Will this feel like a real relationship through a screen?
That’s what people mean when they ask whether online therapy “works.” The research is encouraging for many people: an evidence review for NHS Scotland found no statistically significant difference between remote and in-person therapy for anxiety or depression, though it rated its confidence in the evidence as low and found mixed results for PTSD. Our experience says most people forget about the screen by the second session, and a surprising number say harder things from their own couch than they would in ours.
It isn’t for everyone, and we’d rather tell you that on a 15-minute call than discover it in session three.
Source: Healthcare Improvement Scotland (SHTG), evidence review, January 2021.

Video tends to work well when
- You’ve done some therapy before, or you’re a talker
- Getting dressed and driving somewhere is the barrier on bad weeks
- You have a private spot (see below; a car counts)
- You and your partner live in different places
- You want a specialist who isn’t in your town
Think twice, and tell us, when
- You dissociate heavily or lose time under stress
- You’re in acute crisis right now
- There’s no spot in your life where you can’t be overheard
- You already know you need another human in the room
- A teen who won’t engage on camera (parents: ask Jenny)
Who you’d see
Pick by what the problem is tangled up with.
Or tell us on the consult call and we’ll tell you who fits. It’s the same person every session; nobody gets reassigned.

Jenny Staats, LMSW
Licensed Master Social Worker
ADHD, anxiety, depression, grief, EMDR and EMDR intensives, teens and young adults. Warm, practical, and allergic to plans that only work on your best day.

Christie Jansing, LCSW
Licensed Clinical Social Worker · Accepts insurance · Waitlisted
Trauma and EMDR, anxiety, depression, parenting, family conflict and midlife transitions. Thoughtful, grounded, relational.

Jill Frame, LMFT, CST
Licensed Marriage and Family Therapist · AASECT Certified Sex Therapist
Couples, sex therapy, affair recovery, discernment and premarital work, the intensives, plus trauma, EMDR, grief, anxiety and depression. Direct, curious, and willing to tell you what she’s noticing.
What we do online
Everything below works over video. Where something changes, we’ve said so.
With Jill
Couples counseling
Both of you on one screen, or two if you’re in different places. We’ll talk about who sits where and what happens if it gets heated before we start.
Couples counseling →With Jill
Sex therapy
Desire differences, performance anxiety, pain, the conversation you’ve been not having. Talk therapy; clothes stay on; the screen makes that easier for most people.
Sex therapy →With Jill
Affair recovery
Weekly, or as a one-to-three-day intensive done over video. Jill’s main work.
Affair recovery intensive →With Jenny, Christie or Jill
Trauma therapy and EMDR
EMDR works over video with on-screen or self-administered bilateral stimulation. We spend more time on grounding before and after than we would in the office.
EMDR therapy →With Jenny, Christie or Jill
Anxiety
Worry that won’t close the case, panic, overthinking. It translates to video without losing much.
Anxiety therapy →With Jenny, Christie or Jill
Depression
Depression that looks like functioning fine and feeling nothing. Video makes it easier to show up on the heavy weeks.
Depression therapy →With Jenny
ADHD, teens and young adults
ADHD therapy for teens and adults, and teen therapy generally, with parents joining when it helps.
ADHD therapy →With Jenny or Jill
Grief and loss
Loss, life changes and the grief that doesn’t have a name yet. Meeting from home can feel gentler when it’s heavy.
Grief counseling →Not sure who fits?
Tell us what’s going on on a free call and we’ll point you to the right person.
What an online appointment looks like
A link, a quick check-in, then 55 minutes.
Nothing to install, and nothing to figure out ahead of time.
The link comes the day before
You click a link we email you. It lives in your confirmation email, and if you can’t find it, text or call the office and we’ll resend it. Phone, tablet or laptop all work; a phone on Wi-Fi beats a laptop on a hotspot.
We confirm where you are
Your location and a local emergency contact: two minutes, every time. It’s the law, and it’s how we know who to call near you if a session ever turns into an emergency.
Then it’s a conversation
55 minutes. You can hide your own thumbnail if watching yourself is distracting. Crying, going quiet, and “I don’t know how to say this” are normal. We end with a starting plan you’re allowed to disagree with.
If the connection drops, your therapist calls you within a couple of minutes, so keep your phone nearby. We finish by phone if video won’t come back. Leave ten minutes clear afterward if you can.
“My house isn’t private”
Where to take a session when people are home
“From the comfort of your home” assumes a home that’s comfortable to talk in. Plenty aren’t. Privacy is about who can hear you, not how nice the room is, and the car thing is fine. People are embarrassed to ask about the car thing. Don’t be.

In short: a room with a door, your parked car, headphones with your back to the room, or a borrowed office all work. The couch while the partner you’re discussing watches TV does not. If someone walks in, say “one second,” mute, handle it, and come back. On our end: a closed office door, no one else in the room.
If the only option is a shared space
Tell us before the session, not during. We’ll figure it out together: headphones, a different time, a parked car, a borrowed room.
If someone walks in
“One second.” Mute. Handle it. Come back. We pick up exactly where you were. It happens to everyone.
On our end
Closed office door, no one else in the room. Your therapist writes notes afterward, the same as after an office visit, in a HIPAA-compliant records system.
Cancellations
Our regular cancellation policy applies to online sessions; it’s spelled out on the Fees and FAQ page and in your intake paperwork.
Where you need to be
Anywhere in Indiana, and sometimes the office too
Telehealth follows where you’re sitting during the session. Anywhere in Indiana works: Fort Wayne, Evansville, South Bend, Bloomington, Lafayette, Terre Haute, Columbus, and the Indianapolis suburbs when the commute isn’t worth it. A parked car counts. A hotel room in Ohio doesn’t, and we’ll reschedule rather than pretend.
Hybrid is normal. Plenty of Indianapolis clients do video most weeks and come to Broad Ripple when they want a room that isn’t their kitchen. Same therapist, same plan. Just tell us the week before.
In Indiana
In person in Broad Ripple, or by video anywhere in the state, with any of the three of us:
- Jenny Staats, LMSW: ADHD, anxiety, depression, grief, EMDR and EMDR intensives, teens and young adults
- Christie Jansing, LCSW: trauma, anxiety, depression, parenting, family, midlife
- Jill Frame, LMFT, CST: couples, sex therapy, affair recovery, discernment, intensives, trauma and EMDR, grief
Spending time in Florida?
Online therapy is also available for people located in Florida. Our Online in Florida page explains how that works, including the state’s telehealth rules.
Moving somewhere else entirely? We can’t follow you to a third state, but we’ll help you find someone good where you’re going, so you’re not starting from a blank search bar.
Traveling for work?
If you’ll be outside Indiana and Florida at session time, tell us beforehand and we’ll reschedule. A session from a hotel room in another state isn’t one we can do.
Splitting the year?
Tell us before you go and we’ll walk you through what’s possible for your situation. College in Indiana: keep your therapist. College out of state: we’ll help you find someone there.
Why we ask where you are
It’s the law, and it’s how we know who to call near you if a session ever turns into an emergency.
Intensives online
Doing an intensive from home
An intensive is one to three full days instead of a year of weekly hours. Indiana clients can do one in Broad Ripple or over video. Jenny runs the EMDR intensives; Jill runs the couples and affair recovery intensives. Video days have longer breaks built in, because screens are more tiring than rooms.
Yes, with a therapist leading it live; this isn’t a self-guided app. Bilateral stimulation happens on screen (a moving target you follow) or by self-tapping, which your therapist teaches you in the first session. No equipment needed. More about EMDR therapy, and 7 questions to ask before starting it.
The questions people are embarrassed to ask
Questions about online therapy in Indiana
Ask us anything on the free call, including the ones that feel silly.
If you’re in crisis or worried about your safety, call or text 988 (the Suicide and Crisis Lifeline) right away, or call 911 if you’re in immediate danger. Then tell us.
Does online therapy actually work, and how do we decide if it fits me?
For many people and many of the things we treat, yes. An evidence review for NHS Scotland found no statistically significant difference between remote and in-person therapy for anxiety or depression, with low confidence in the evidence and mixed results for PTSD, and plenty of people open up more easily from their own space. It isn’t for everyone. If you dissociate heavily, are in acute crisis, or simply know you need a room with another human in it, we’ll say so. The free 15-minute call is where we figure out fit together, and “I’m not sure video is for me” is a perfectly good thing to say on it.
Which therapist would I work with?
Jenny for ADHD, anxiety, depression, grief, EMDR, teens and young adults; Christie for trauma, anxiety, depression, parenting and family; Jill for couples, sex therapy, affair recovery, intensives, and trauma, grief, anxiety and depression. You pick, or tell us what’s going on and we’ll tell you who fits. It’s the same person every session; nobody gets reassigned.
What happens during an online appointment?
You click a link we email you; nothing to install. We confirm where you are and a local emergency contact (two minutes, every time, it’s the law and it’s for your safety). Then it’s a 55-minute conversation. You can hide your own thumbnail if watching yourself is distracting. Crying, going quiet, and “I don’t know how to say this” are normal. We end with a starting plan you’re allowed to disagree with. Leave ten minutes clear afterward if you can.
What if I don’t have privacy at home?
You’re not the only one, and please don’t wait until you have your own place to get help. A room with a door, your parked car, headphones with your back to the room, a borrowed office after hours: all fine. The couch while the partner you’re discussing watches TV: not fine, and we’d rather solve that before the session than mid-sentence. If someone walks in, say “one second,” mute, handle it, come back. On our end: closed office door, no one else in the room.
Are sessions recorded? Is AI listening?
Sessions are live video on a HIPAA-compliant platform, and nothing is recorded or transcribed without asking you first, in writing. If your therapist ever uses a tool that records or helps write session notes, you’ll know what it is and what happens to the data, and you can say no without it affecting your care. Your records live in a HIPAA-compliant system. Ask on the consult call and we’ll tell you exactly what your therapist uses.
What does it cost? Is it a subscription?
No subscription, no platform fee. You pay per 55-minute session, the same rate as in person, to the therapist you chose. Christie accepts insurance (and has a waitlist); Jenny and Jill are out-of-network and provide a superbill for reimbursement. Current fees for each therapist and format are on the Fees and FAQ page.
Where do I need to be during the session?
In Indiana. Telehealth follows where you’re sitting, not where you live. Traveling for work in another state that week? Tell us ahead and we’ll reschedule. Going away to college in Indiana? Keep your therapist. Going to college out of state? We’ll help you find someone there. Spending time in Florida? See our online therapy in Florida page.
What happens if the connection fails?
We switch to phone and finish the session that way if video won’t come back. Phone, tablet or laptop all work; a phone on Wi-Fi beats a laptop on a hotspot. If your internet drops, your therapist will call you within a couple of minutes, so keep your phone nearby. The link lives in your confirmation email; if you can’t find it, text or call the office and we’ll resend it.
Can my partner and I join from different locations?
Yes, as long as you’re both in a state we serve. Separate devices work fine, and some couples are more honest from separate rooms. If you’re in the same room, use one screen, side by side, angled so Jill can see both faces. We’ll talk about what happens if it gets heated before we start, and what to do after a hard session so it doesn’t turn straight into another fight.
Can EMDR really be done through a screen?
Yes, with a therapist leading it live; this isn’t a self-guided app. Bilateral stimulation happens on screen (a moving target you follow) or by self-tapping, which your therapist teaches you in the first session. No equipment needed. We spend a little longer on grounding before and after than in the office, and we talk about what you’ll do in the hour after a session, because processing trauma in your own bedroom lands differently than walking out of an office. Read about EMDR therapy.
Can I do an intensive over video?
Yes. Indiana clients can do an EMDR, couples or affair recovery intensive in Broad Ripple or over video, in one to three full days. Video days have longer breaks built in, because screens are more tiring than rooms. How therapy intensives work.
Can my teen do online therapy?
Teens ages 15 and up can see Jenny online. Parents are involved when it helps, and Jenny explains how confidentiality works at the start. If a teen won’t engage on camera, tell us; sometimes the office is the better fit. How teen therapy works.
What if I’m still upset when the call ends?
Expected, sometimes, and worth planning for. Leave ten minutes clear afterward if you can; don’t book therapy right before a work meeting. If you’re struggling between sessions, you can message your therapist, and if you’re ever in danger, call or text 988 or 911 first and tell us after.
A little more, when you want it
If trauma is part of why you’re looking
Online EMDR and trauma therapy are real options. These help you decide.
Grounding techniques for dissociation
Practical ways to come back to the present, useful before and after an online session.
Read about grounding →Is EMDR right for me?
Seven questions to ask first, about memory, overwhelm, preparation, trust and timing.
Read the 7 questions →Emotional damage, numbing, and trauma
Why some people feel flat, on edge, or disconnected after a hard experience.
Read about numbing →Fifteen minutes, by phone or video
Tell us what’s going on, and we’ll tell you honestly if we’re the right fit.
Say which of us you’d like to talk to, and anything you’re worried about: the car, the camera, the cost.
Schedule a free 15-minute consultationOnline anywhere in Indiana · In person in Broad Ripple · Online in Florida · Fees on the Fees and FAQ page
